What is Trace?
Trace is a client portal for contractors that sends project updates to clients via SMS magic links. Clients tap the link in their text message and instantly see photos, progress stages, and upcoming milestones—without downloading an app or creating a password.
Trace reduces "where are you?" texts by 90%.
How Trace Works
Contractors post updates from their phone in about 30 seconds. The client receives a text message with a magic link. When they tap it, they see a clean timeline showing:
- Photos of the current work
- Which stage the project is in (Demolition, Framing, Electrical, etc.)
- Progress percentage
- Upcoming milestones and estimated dates
Who Uses Trace?
Why Contractors Choose Trace
Traditional client portals fail because they require app downloads and passwords. Clients forget credentials, refuse to install another app, and end up texting contractors anyway.
Trace solves this with SMS magic links. Zero friction means clients actually use it, which means they stop texting contractors for updates.
Key Stats
- 90% reduction in client update calls and texts
- 30 seconds to post an update
- 5 minutes to set up and send your first update
- $29/month for unlimited projects (free tier available)